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Rachael Hughes

Head of European Division, HomeServe

British by birth, Ms. Rachael Hughes graduated in Economics and Finance from the University of Leeds (UK) and the Le Havre-Caen School of Commerce (France) in 1993.

After university, she started her career with the British manufacturing company GKN, before moving on quickly to CHEP, a joint venture between GKN and the specialist Australian logistics company, BRAMBLES. She was entrusted with the General Management of CHEP Argentina between 1999 and 2001.

In 2001, she joined HomeServe, a purely English company founded in 1993 in the United Kingdom, provider of assistance in domestic emergencies as a supplement to traditional house insurance. Her task was to expand the company internationally.

She launched the first subsidiary in France, Doméo, of which she was Managing Director between 2001 and 2008. In 2005, HomeServe appointed her as head of the European Division and she continued to expand the Group into Spain in 2006, Belgium in 2009, and Italy in 2010, combining both organic and external growth with acquisitions in Spain, France and Belgium between 2007 and 2009.

The European businesses nowadays generate €138m revenue and employ 970 people.

In 2010, Ms Hughes and her team were presented with the Aderly ONLYLYON award for the greatest growth for their double contribution whilst with Doméo and HomeServe Europe.